DELIVERY
A collection of 5 articles
How is my order delivered and what does the packaging look like?
We are aware that many of our customers are planning to propose or have ordered
a gift. VANBRUUN has therefore chosen to package all our packaging discreetly,
without logos or other details that can be associated with our brand.
Does a jewelry box come with the ring when purchased from VANBRUUN?
Yes, all products come with an exclusive box designed for your specific piece of
jewelry.
What is the delivery time for VANBRUUN's rings and jewelry?
Delivery times vary depending on the type of jewelry you order and the delivery
option you choose. Our rings and most of our jewelry are uniquely made to order.
It usually takes about 22 working days to produce, quality check, and deliver
your jewelry. Would you like to receive your jewelry faster? Please feel free to
choose Expressleverans or our Deadline service at checkout for quicker delivery.
What is the difference between Express delivery and Deadline Service?
With Express delivery, your order is prioritized in our production, which leads
to a shorter delivery time. Please note that events outside our control may
delay the delivery. If you need your order by a specific time, we recommend
Deadline Service. The delivery time for Express delivery varies depending on the
product category. With Deadline Service, we use all available resources to
deliver by the desired date. In the rare cases where we cannot deliver by the
agreed date, we will refund the amount for Deadline Service.
When will my order be delivered?
If you would like to receive an approximate delivery time for when we expect to
deliver your jewelry, simply fill out the form here. We will then get back to
you as soon as possible with an estimated delivery time.